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Dear Ka-Loadmanna,

We are currently experiencing a network issue with Globe and TM E-Loading starting at 6:10 PM today, July 28, 2025. This may cause delays or failed transactions, especially for Globe/TM users.

To avoid duplicate charges, we strongly advise you to hold off on all Globe/TM transactions until we resolve the issue.

Our team is working closely with the telco to fix this as quickly as possible. We apologize for any inconvenience this may cause and will provide an update soon.

Thank you for your patience and understanding.