Maintenance

DITO E-Loading Maintenance

We would like to inform you of a scheduled maintenance DITO Partner which will take place from April 27th, 2023 at 6:00 PM to April 28th, 2023 at 7:00 AM PST. During this time, there will be a temporary interruption to our DITO Partner.

The maintenance is necessary to improve the reliability and performance of our network infrastructure, and to ensure that we continue to deliver the highest quality of service to our customers.

We apologize for any inconvenience this may cause, and we appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to contact our customer support team at [insert contact details].

Thank you for understanding and support, Ka Loadmanna.

Resolved

Unstable Globe Loading

We regret to inform you that our E-Loading via Globe and TM is currently experiencing a nationwide network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Resolved

Smart Traditional Loading

We are happy to inform you that our Traditional Loading has fully restored their services and is now back to full functionality. You may now continue to your transactions.

Thank you for your support & patience, Ka Loadmanna!

Resolved

Customer service messenger and Messenger loading

Currently experiencing delay in response time

Resolved

Traditional Loading offline

We are happy to inform you that our Traditional Loading has fully restored their services and is now back to full functionality. You may now continue to your transactions.

Thank you for your support & patience, Ka Loadmanna!

Resolved

Traditional Loading

We are happy to inform you that our Traditional Loading has fully restored their services and is now back to full functionality. You may now continue to your transactions.

Thank you for your support & patience, Ka Loadmanna!

Maintenance

Globe E-loading Maintenance

A system maintenance activity has been scheduled for today, March 24th, from 11 PM to 11:59 PM. During this time, some e-loading services will be temporarily unavailable as we carry out a server migration to enhance performance and stability.

Maintenance

System Maintenance

A system maintenance activity is scheduled for today, March 20th, from 11 PM to 11:59 PM. During this period, all services will be temporarily unavailable as we perform essential updates to enhance performance and security.

Downtime

Offline network issue

We regret to inform you that our E-loading via Globe/Smart/TNT/TM/DITO, messenger loading, member.loadmanna.com, bills payment, and paymaya sending is currently experiencing a network stability issue. Our team is working closely to resolve the issues as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Resolved

member.loadmanna.com Unavailable

We are happy to inform you that our member.loadmanna.com has fully restored and is now back to full functionality. You may now continue to your transactions.

Thank you for your support & patience, Ka Loadmanna!

Degraded

Messenger E-Loading

We regret to inform you that our E-Loading via messenger is currently experiencing a stability issue. Our team is working closely with the developers to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Degraded

Cash In / Cash Out Unavailable

We regret to inform you that our Cash In/Out thru InstaPay is unavailable due to emergency maintenance. Our team is working closely with our partners to resolve the issue as soon as possible.

Currently, we are unable to give a specific timeframe for when the issue will be resolved but rest assured that we will keep everyone updated as soon as we receive more information regarding the matter.

Thank you for your patience and understanding,
Ka Loadmanna.

Degraded

Cash-in Service

We regret to inform you that our Cash in is currently experiencing a nationwide Serivce Disruption issue. This means that cash in may be temporarily unavailable.

Our team is working closely with the bank to resolve the issue as soon as possible. However, at this time we do not have an estimated time for resolution.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Thank you for your patience and understanding, Ka Loadmanna.

Resolved

member.loadmanna.com unavailable

We are happy to inform you that our member.loadmanna.com has fully restored and is now back to full functionality. You may now continue to your transactions.

Thank you for your support & patience, Ka Loadmanna!

Downtime

Dashboard is unavailable

We regret to inform you that our member.loadmanna.com is currently experiencing a network stability issue. Our team is working closely with the Developers to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Degraded

Cash In Unavailable

We regret to inform you that our Cash In function is currently disabled due to detected issue with InstaPay systems.

Our team is working closely with our partners to resolve the issue as soon as possible. However, at this time we do not have an estimated time for resolution.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Thank you for your patience and understanding, Ka Loadmanna.

Maintenance

System Maintenance

Ka Loadmanna, tayo po ay magkakaroon ng SYSTEM MAINTENANCE simula 11:00 PM hanggang 11:59 PM ngayong araw February 24,2023 at mag o-OFFLINE po panandalian ang mga sumusunod:

Web
•member.loadmanna.com
•admin.loadmanna.com
•Online functions of LMv3 / LMv3.5 App
•retailer.loadmanna.ph
•shop.loadmanna.ph

SMS
•MANNAREF
•MANNALW
•MANNASMP
•MANNATRANSFER
•LMUP
•IBAL

Paumanhin sa magiging dulot na abala.
Para sa katanungan ay i-message lamang po kami sa m.me/loadmannacustomerservice

Maintenance

Server Downtime

We would like to inform you that we will having a scheduled maintenance which will take place from February 22nd, 2023 at 11:00 PM to 11:59 PM. During this time, there will be a temporary interruption to the following services:

Web
•member.loadmanna.com
•Online functions of Loadmanna App
•retailer.loadmanna.ph
•shop.loadmanna.ph

SMS
•MANNAREF
•MANNALW
•MANNASMP
•MANNATRANSFER
•LMUP
•IBAL

The maintenance is necessary to improve the reliability and performance of our network infrastructure, and to ensure that we continue to deliver the highest quality of service to our customers.

We apologize for any inconvenience this may cause, and we appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to contact our customer support team at Customer Service via APP or via Customer Service Facebook Page

Thank you for understanding and support, Ka Loadmanna.

Degraded

E-Loading <Smart> Unavailable

We regret to inform you that our E-Loading via <Smart> is currently experiencing a nationwide network stability issue. This means that all services provided by the telco, may be temporarily unavailable.

Our team is working closely with the telco to resolve the issue as soon as possible. However, at this time we do not have an estimated time for resolution.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Thank you for your patience and understanding, Ka Loadmanna.

Degraded

Globe Loading Temporarily Unavailable

We regret to inform you that our E-Loading via Globe and TM is currently experiencing network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Degraded

Smart Loading Unavailable

We regret to inform you that our Smart/Talk n' Text partner is currently experiencing a nationwide network stability issue. This means that all services provided by the telco, may be temporarily unavailable.

Our team is working closely with the telco to resolve the issue as soon as possible. However, at this time we do not have an estimated time for resolution.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Thank you for your patience and understanding, Ka Loadmanna.

Downtime

Dashboard is currently unavailable

Ka Loadmanna, sorry about the inconvenience. Currently, we're experiencing unexpected technical Issues.Our team continues to identify the said problem.

The following services are affected:

member.loadmanna.com website:
*Encoding
*Wallet Conversion
*Online Replenishment
*Online Loading
*Bills Payment
*Login Service
*Wallet Server
*Messenger Loading

Thank you for your patience.

Maintenance

Globe Loading Scheduled Maintenance

Globe loading will be under maintenance on February 8, 2023, from 11:00 PM to February 9, 2023, at 1:00 AM for minor system upgrades. Kindly contact customer services for questions and inquiries.

Maintenance

Smart Loading Scheduled Maintenance

Smart loading will be under maintenance on February 9, 2023, from 1:00 AM to 3:00 AM for minor system upgrades. Kindly contact customer services for questions and inquiries.

Downtime

Globe/TM Loading currently unavailable

Ongoing Emergency Maintenance with Globe Telco. For further assistance please message us on Loadmanna Customer Service