Resolved

Loadmanna Application Update

Member may experience issues regarding online E-loading if their Loadmanna Application aren't updated. Kindly update your Loadmanna v4.8 application.

Resolved

Traditional Loading

We are happy to inform you that our Traditional Loading is now back to full functionality. You may now continue to your transactions.

Thank you for your support & patience, Ka Loadmanna!

Resolved

Stability Issue

We are happy to inform you that our E-Loading, Bills payment, member.loadmanna.com, retailer.loadmanna.ph and Messenger Loading has fully restored their services and is now back to full functionality. You may now continue to your transactions.

Thank you for your support & patience, Ka Loadmanna!

Resolved

Traditional Loading Offline

We regret to inform you that our Traditional Loading is currently experiencing a nationwide network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Resolved

Globe Loading Temporarily Unavailable

We regret to inform you that our E-Loading via Globe is currently experiencing a nationwide network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Maintenance

Scheduled System Maintenance

We would like to inform you of a scheduled system maintenance which will take place from July 10th, 2023 at 11:00 PM to July 11th, 2023 at 3:00 AM PST. The maintenance is necessary to improve the reliability and performance of our network infrastructure, and to ensure that we continue to deliver the highest quality of service to our customers.

Degraded

Loadmanna Members with Dito registered number confirmation issue

We regret to inform you that our E-Loading for Loadmanna DITO members is currently experiencing a nationwide network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Maintenance

System Maintenance

We would like to inform everyone that our system, will have a scheduled maintenance from June 26, 11:00 PM to June 27 , 01:00 AM. The maintenance is necessary to ensure that we continue to deliver the highest quality of service to our customers.

The services affected include:
• Online functions of the LM v4.8 application
• User portal login/registration for member.loadmanna.com and shop.loadmanna.ph
• E-loading and bills payment services of retailer.loadmanna.ph
• Generation of 7-Eleven reference number via SMS
• Messenger E-loading

If you have any questions or concerns, please do not hesitate to contact our customer support team at Customer Service via the app or our Customer Service Facebook page.
Thank you for your understanding and support, Ka Loadmanna.

Degraded

Bills Payment Offline

We regret to inform you that our Bills Payment via ECPAY is currently experiencing a network stability issue. Our team is working closely with our Partner to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Resolved

Unstable Globe Loading

We regret to inform you that our E-Loading via Globe Telco is currently experiencing a nationwide network stability issue and some promos are unavailable. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Resolved

Traditional Loading Offline

We are happy to inform you that our Traditional Loading has fully restored their services and is now back to full functionality. You may now continue to your transactions.

Thank you for your support & patience, Ka Loadmanna!

Degraded

Traditional Loading

We regret to inform you that our Traditional Loading is currently experiencing a stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Degraded

Cash In /Cash Out Unavailable

We regret to inform you that our Cash In/Out thru InstaPay is unavailable due to emergency maintenance. Our team is working closely with our partners to resolve the issue as soon as possible.

Currently, we are unable to give a specific timeframe for when the issue will be resolved but rest assured that we will keep everyone updated as soon as we receive more information regarding the matter.

Thank you for your patience and understanding,
Ka Loadmanna.

Resolved

Smart Traditional Offline

We regret to inform you that our Smart Traditional Loading is currently experiencing a nationwide network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Maintenance

System Maintenace

We would like to inform everyone that our system, will have a scheduled maintenance from May 19 , 11:00 PM to May 20 , 5:00 AM . The maintenance is necessary to ensure that we continue to deliver the highest quality of service to our customers.

The services affected include:
• Online functions of the LMv3.5 app
• User portal login/registration for member.loadmanna.com and shop.loadmanna.ph
• E-loading and bills payment services of retailer.loadmanna.ph
• Generation of 7-Eleven reference number via SMS

If you have any questions or concerns, please do not hesitate to contact our customer support team at Customer Service via the app or our Customer Service Facebook page.
Thank you for your understanding and support, Ka Loadmanna.

Degraded

Cignal E-Loading

We regret to inform you that our Cignal E-loading is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Maintenance

System Maintenance

We would like to inform everyone that our Loadmanna apps V3.5, member.loadmanna.com and shop.loadmanna.ph will have a scheduled maintenance from May 17 11:00 PM to May 18 1:00 AM. The maintenance is necessary to improve the reliability and performance of our network infrastructure, and to ensure that we continue to deliver the highest quality of service to our customers.

If you have any questions or concerns, please do not hesitate to contact our customer support team at Customer Service via the app or our Customer Service Facebook page.
Thank you for your understanding and support, Ka Loadmanna.

Degraded

Smart Traditional Offline

We regret to inform you that our Smart Tradional Loading is currently experiencing a nationwide network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Degraded

Messenger loading is currently unavailable

As May 12 2023 9:27PM Temporary Offline ang LMRP Due to techical Issues
*Login
*Website
*Messenger Loading
Currently: Checking,being fixed by Developers.

Degraded

DITO Loading offline

We regret to inform you that our E-Loading via DITO is currently experiencing a nationwide network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Degraded

Smart Traditional Offline

We regret to inform you that our Smart Traditional Loading is currently experiencing a nationwide network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Maintenance

Ecpay Bills Payment Maintenance

We would like to inform everyone that our Bills Payment partner will undergo scheduled maintenance from May 5, 01:00 AM to 6:00 AM. This is to enhance the reliability and performance, and to ensure the continuous delivery of the highest quality of service to our customers.

Degraded

Traditional Loading

We regret to inform you that our Traditional Loading is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Degraded

Traditional Loading

We regret to inform you that our Traditional Loading is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

Resolved

Smart Traditional Offline

We regret to inform you that our Smart Tradional Loading is currently Offline. Our team is working closely to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Resolved

Globe Loading Maintenance

We would like to inform everyone that our Globe partner will commence system maintenance on May 1 and May 2, 2023 at 12:00 PM for enhancement and upgrade of server infrastructure. There's no estimated time for the completion of the mentioned maintenance, but rest assured our team is actively coordinating with our partners to resolve the matter.

During this time, there will be a temporary interruption in the Globe E-loading services via:
• Messenger loading
• Online
• SMS

If you have any questions or concerns, please do not hesitate to contact our customer support team at Customer Service via the app or our Customer Service Facebook page.
Thank you for your understanding and support, Ka Loadmanna.