Resolved

GSAT200 Temporarily Unavailable

We regret to inform you that our GSAT200 Loading services is temporarily unavailable due to maintenance. Our team is working closely with our partner to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause, and we will update you as soon as we have resolved this issue.

Resolved

Traditional Loading

We regret to inform you that our Traditional Loading is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Resolved

Billspayment Temporarily Unavailable

We regret to inform you that our Bills Payment service is temporarily unavailable due to stability issues with our service provider. Our team is working closely with our partner to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause, and we will update you as soon as we have more information.

Resolved

GPINOY/GSAT Temporarily Unavailable

We regret to inform you that our GPINOY99 and GSAT200 Loading services is temporarily unavailable due to maintenance. Our team is working closely with our partner to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause, and we will update you as soon as we have resolved this issue.

Degraded

Smart/TNT E-loading Issue

Dear Ka-Mannapay,

We're currently experiencing network issues with E-Loading for Smart and TNT since 1:39 PM, August 13, 2025 due to our telco partner's emergency maintenance. This means your loading transactions, especially for Smart users, might be delayed or will not be processed.

To avoid any duplicate charges, we strongly recommend holding off on all Smart/TNT-related transactions until further notice.

Our team is working closely with the telco to fix this as quickly as possible. We apologize for any inconvenience and will update you as soon as we have more information!

Resolved

Globe/TM E-loading Issue

We are pleased to inform our Loadmanna members that our Globe/TM e-loading services are now stable.

Degraded

Messenger Bot Downtime

Hello Ka-Mannapay!

Our Loadmanna Messenger Bot is currently experiencing downtime, resulting in limited or no functionality. Our team is actively investigating the issue to restore service as quickly as possible. Updates on the resolution progress will be provided on the status page.

We suggest using the Mannapay app's online and offline services to ensure the continuity of your previous transactions.

We apologize for any inconvenience caused and appreciate your patience.

Degraded

Messenger Loading Maintenance

Hello, Ka-loadmanna,

We would like to inform you that our Messenger loading service is currently undergoing maintenance and is temporarily unavailable. We expect the service to be back online within 1-2 hours.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

Thank you.

Resolved

Globe/TM E-loading Issue

Dear Ka-Loadmanna,

We are currently experiencing a network issue with Globe and TM E-Loading starting at 6:10 PM today, July 28, 2025. This may cause delays or failed transactions, especially for Globe/TM users.

To avoid duplicate charges, we strongly advise you to hold off on all Globe/TM transactions until we resolve the issue.

Our team is working closely with the telco to fix this as quickly as possible. We apologize for any inconvenience this may cause and will provide an update soon.

Thank you for your patience and understanding.

Degraded

Smart/TNT E-loading Issue

We regret to inform you that our E-Loading via SMART and TNT is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause, and we will update you as soon as we have more information.

Degraded

Globe Loading Stability Issue

We regret to inform you that our Globe Loading will experience network stability issue from July 8, 2025, 11:00 PM to July 9, 2025, 3:00 AM. Our team is working closely with the telco to resolve the issue as soon as possible.

To avoid any duplicate charges, we strongly recommend holding off on all Globe related transactions until further notice.

We apologize for any inconvenience this may cause, and we will update you as soon as we have more information.

Degraded

DITO Loading Services (Unavailable)

We regret to inform you that our DITO Loading is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause, and we will update you as soon as we have more information.