Maintenance

System Maintenance

Ka Loadmanna, tayo po ay magkakaroon ng SYSTEM MAINTENANCE simula 11:00 PM hanggang 11:59 PM ngayong araw February 24,2023 at mag o-OFFLINE po panandalian ang mga sumusunod:

Web
•member.loadmanna.com
•admin.loadmanna.com
•Online functions of LMv3 / LMv3.5 App
•retailer.loadmanna.ph
•shop.loadmanna.ph

SMS
•MANNAREF
•MANNALW
•MANNASMP
•MANNATRANSFER
•LMUP
•IBAL

Paumanhin sa magiging dulot na abala.
Para sa katanungan ay i-message lamang po kami sa m.me/loadmannacustomerservice

Maintenance

Server Downtime

We would like to inform you that we will having a scheduled maintenance which will take place from February 22nd, 2023 at 11:00 PM to 11:59 PM. During this time, there will be a temporary interruption to the following services:

Web
•member.loadmanna.com
•Online functions of Loadmanna App
•retailer.loadmanna.ph
•shop.loadmanna.ph

SMS
•MANNAREF
•MANNALW
•MANNASMP
•MANNATRANSFER
•LMUP
•IBAL

The maintenance is necessary to improve the reliability and performance of our network infrastructure, and to ensure that we continue to deliver the highest quality of service to our customers.

We apologize for any inconvenience this may cause, and we appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to contact our customer support team at Customer Service via APP or via Customer Service Facebook Page

Thank you for understanding and support, Ka Loadmanna.

Degraded

E-Loading <Smart> Unavailable

We regret to inform you that our E-Loading via <Smart> is currently experiencing a nationwide network stability issue. This means that all services provided by the telco, may be temporarily unavailable.

Our team is working closely with the telco to resolve the issue as soon as possible. However, at this time we do not have an estimated time for resolution.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Thank you for your patience and understanding, Ka Loadmanna.

Degraded

Globe Loading Temporarily Unavailable

We regret to inform you that our E-Loading via Globe and TM is currently experiencing network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Degraded

Smart Loading Unavailable

We regret to inform you that our Smart/Talk n' Text partner is currently experiencing a nationwide network stability issue. This means that all services provided by the telco, may be temporarily unavailable.

Our team is working closely with the telco to resolve the issue as soon as possible. However, at this time we do not have an estimated time for resolution.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Thank you for your patience and understanding, Ka Loadmanna.

Downtime

Dashboard is currently unavailable

Ka Loadmanna, sorry about the inconvenience. Currently, we're experiencing unexpected technical Issues.Our team continues to identify the said problem.

The following services are affected:

member.loadmanna.com website:
*Encoding
*Wallet Conversion
*Online Replenishment
*Online Loading
*Bills Payment
*Login Service
*Wallet Server
*Messenger Loading

Thank you for your patience.

Maintenance

Smart Loading Scheduled Maintenance

Smart loading will be under maintenance on February 9, 2023, from 1:00 AM to 3:00 AM for minor system upgrades. Kindly contact customer services for questions and inquiries.

Maintenance

Globe Loading Scheduled Maintenance

Globe loading will be under maintenance on February 8, 2023, from 11:00 PM to February 9, 2023, at 1:00 AM for minor system upgrades. Kindly contact customer services for questions and inquiries.

Downtime

Globe/TM Loading currently unavailable

Ongoing Emergency Maintenance with Globe Telco. For further assistance please message us on Loadmanna Customer Service

Downtime

Bills Payment Offline

Bills Payment services is currently offline due to technical problems.
Our Developers is fixing this we will update once it is online

Degraded

Paymaya Sending Unavailable

Paymaya Sending is unavailable until further notice due to technical issue. We are currently fixing the issue, kindly contact Customer Service for inquiries.

Maintenance

Globe Scheduled Maintenance

Globe Telecom will conduct system maintenance on January 18, from 12:30 AM to 3:00 AM. To avoid convenience, we suggest that you perform transactions before the activity starts.

Degraded

DITO E-Loading (Offline)

We're sorry about the inconvenience, DITO E-loading via App / Messenger & Online Loading is currently unavailable at the moment due to technical issues. Our team is currently investigating the cause.
Your patience is appreciated,Ka Loadmanna.

Degraded

Smart Traditional Offline - E Loading (Degraded)

We're sorry about the inconvenience, Traditional e-loading Smart is currently unavailable at the moment due to technical issues. Our team is currently investigating the cause.
Your patience is appreciated,Ka Loadmanna.

Degraded

Wallet Server & Login Unstable

Ka Loadmanna, Sorry about the inconvenience. Currently we're experiencing Unexpected Technical Issues.

Our team continues to identify the said problem.
For this time being, the following services is affected.

Website:

Online Loading
Bills Payment
Login Service
Wallet Server

Thank you for your Patience.

Degraded

Messenger Loading Unstable

Messenger Loading currently unstable due to some technical issues and we are currently fixing this.

You may still continue your load transactions via app.

For more inquiries please message us on Loadmanna Customer Service Facebook Page or via app.

Thank you for your patience.

Degraded

Smart Traditional Offline - E Loading (Degraded)

Resolved

Services Restored (Online)

Degraded

Traditional Loading Offline

SERVICE ADVISORY
Issue: Traditional Loading
December 06, 2022 9:15AM

Sa usaping ito, nakikipagtulungan ang technical support team sa mga kasosyo sa telco upang malutas ang isyu.
Ipapaalam namin sa iyo kapag naibalik na ang mga serbisyong ito.

Pinahahalagahan namin ang iyong pag-unawa, Ka Loadmanna.