Maintenance

System Maintenance

We would like to inform you of a scheduled system maintenance that will take place from March 27, 2024, at 11:00 PM to March 28, 2024, at 2:00 AM PST. This maintenance is necessary to improve the reliability and performance of our network infrastructure, ensuring that we continue to deliver the highest quality of service to our customers.

Resolved

Bills Payment Temporarily Unavailable

We are happy to inform you that our Bills payment partner has fully restored their services and is now back to full functionality. You may now continue to your transactions.

Thank you for your support & patience, Ka Loadmanna!

Degraded

Smart Traditional loading offline

We regret to inform you that our Traditional Loading is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Downtime

Member.loadmanna.com Unavailable

We regret to inform you that our member.loadmanna.com website is currently experiencing stability issues. Our team is working diligently to resolve the problem as quickly as possible.

We apologize for any inconvenience this may cause and will provide further updates once we have more information.

Maintenance

System Maintenance

We would like to inform you of a scheduled system maintenance that will take place from March 09, 2024, at 11:00 PM to March 10, 2024, at 2:00 AM PST. This maintenance is necessary to improve the reliability and performance of our network infrastructure, ensuring that we continue to deliver the highest quality of service to our customers.

Downtime

Emergency Maintenance

We regret to inform you that all our services is currently undergoing Emergency Maintenance.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Degraded

Meralco Flexi Biller Unavailable

We regret to inform you that our Meralco Flexi Biller is currently experiencing stability issues. Our team is working closely with our partner to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Degraded

Meralco Flexi Biller Unavailable

We regret to inform you that our Meralco Flexi biller is currently experiencing stability issues. Our team is working closely with our partner to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Degraded

Biller Temporarily Unavailable

We regret to inform you that our Bills Payment service is currently experiencing network stability issues. The following biller is temporarily unavailable:

Gcash

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Resolved

Offline Conversion Mannawallet to Loadwallet

We are happy to inform you that our Conversion of Manna Wallet to Load wallet has fully restored their services and is now back to full functionality. You may now continue to your transactions.

Thank you for your support & patience, Ka Loadmanna!

Degraded

Smart Traditional loading offline

We regret to inform you that our Traditional Loading is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Degraded

DITO E-Loading (Offline)

We regret to inform you that our DITO Loading is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Degraded

Traditional Loading

We regret to inform you that our Traditional Loading is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Maintenance

Scheduled Billspayment System Maintenance

We would like to inform you that our partner, ECPay (Bills payment), will undergo a scheduled system maintenance on February 4, 2024, from 2:00 AM to 4:00 AM. Kindly note that all billers on ECPay will be unavailable during this period.

We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding. Thank you for your cooperation and continued support.

Maintenance

Downtime for Globe E-Loading

We will experience downtime for our e-loading services from Globe Telecom due to their system maintenance. Time frame of the downtime is from January 20, 11 PM to January 21 6 AM.

Degraded

Billers Temporarily Unavailable

We regret to inform you that our Bills Payment service is currently experiencing network stability issues. The following billers are temporarily unavailable:

Meralco
Maynilad
Homecredit
Gcash

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.