Degraded

Offline Globe loading

We regret to inform you that our Globe and TM Loading is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

Degraded

Online E-Loading and Messenger Loading Stability Issue

Our online e-loading and Messenger loading services are currently unavailable as we conduct system checks. We are working to restore services as soon as possible. In the meantime, you may continue using our offline e-loading services for your transactions.

We appreciate your patience and will provide updates once services are back online.

Thank you for your understanding.

Degraded

Offline Globe loading

We regret to inform you that we're currently experiencing an unexpected issue with Globe E-loading services due to a telecom outage. You might notice failed or delayed transactions.

Our team is closely monitoring the situation and will keep you updated as soon as everything is back to normal.

Thanks for your patience and understanding! We’ll let you know as soon as the service is restored.

Degraded

Unstable Globe/TM E-loading

We regret to inform you that our Globe and TM Loading is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

Degraded

Unstable Globe/TM E-loading

We regret to inform you that our Smart and TNT Loading is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

Downtime

Cash in via InstaPay and Cash-out Maintenance

We regret to inform you that our Cash in via InstaPay and Cash-out is currently undergoing maintenance to ensure better services. This means that Cash in via InstaPay may be temporarily unavailable.

Our team is working closely with the bank to resolve the issue as soon as possible. However, at this time we do not have an estimated time for resolution.

We apologize for any inconvenience this may cause, and we will update you as soon as we have more information.

Thank you for your patience and understanding, Ka-Loadmanna.

Degraded

GSAT200 Temporarily Unavailable

We regret to inform you that our GSAT200 Loading services is temporarily unavailable due to maintenance. Our team is working closely with our partner to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause, and we will update you as soon as we have resolved this issue.

Resolved

DITO Loading Services (Unavailable)

We regret to inform you that our DITO Loading is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Downtime

Billspayment Temporarily Unavailable

Hello Ka-Loadmanna! We regret to inform you that our Bills Payment is temporarily unavailable due to stability issues. Our team is working closely with our biller partners to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause, and we will update you as soon as we have more information.

Resolved

Loadmanna Messenger Bot Issue

The Loadmanna Messenger Bot is currently experiencing downtime, resulting in limited or no functionality. Our team is actively investigating the issue to restore service as quickly as possible. Updates on the resolution progress will be provided on the status page. We apologize for any inconvenience caused and appreciate your patience.

Maintenance

Scheduled System Maintenance

We would like to inform everyone that from 11:00 PM to 4:00 AM, our Loadmanna apps v4.8 (Android, iOS, and web) as well as online transactions will undergo scheduled maintenance.

This maintenance is necessary to improve the reliability and performance of our network infrastructure, ensuring we continue to deliver the highest quality of service to all our customers.

Members will still be able to transact via messenger loading and offline eloading

If you have any questions or concerns, please do not hesitate to contact our customer support team at Customer Service via the app or our Customer Service Facebook page.

Thank you for your understanding and support, Ka Loadmanna.

Resolved

DITO E-Loading (Offline)

We are happy to inform you that our DITO Loading service has been successfully restored and is now fully functional. You may now continue to your transactions.

Thank you for your support & patience, Ka Loadmanna!

Degraded

Smart/TNT E-loading Issue

We regret to inform you that our E-Loading via SMART and TNT is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause, and we will update you as soon as we have more information.

Degraded

DITO Loading Services (Unavailable)

We regret to inform you that our DITO Loading is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause and we will update you as soon as we have more information.

Degraded

E-loading Stability Issue

We regret to inform you that our E-Loading service is currently experiencing a network stability issue. Our team is working closely with the telco to resolve the issue as soon as possible.

We apologize for any inconvenience this may cause, and we will update you as soon as we have more information.